Your mission
We are seeking a dynamic Sales Director adept at both acquiring new clients and nurturing existing ones. This hybrid role involves selling over the phone and in-person, presenting our solutions online, and representing us at industry events. You'll drive sales to hotels, management companies, ownership groups, and other accommodation providers in your assigned region.
You will:
You will:
- Develop and execute a comprehensive territory sales plan for selling company’s cloud-based software and services platform within assigned territory
- Achieve assigned sales quota by developing and maintaining a robust, diversified sales pipeline for potential new customers and upselling to existing customers
- Review and analyze market data
- Identify potential hotel, management company, brand and ownership company targets
- Cold calling and lead generation
- Proactive inbound lead response time
- Analyze business needs of prospects and develop solutions that meet their needs
- Tasked with building strong and long-lasting relationships with customers through the creation of long-term planning and understanding of customer’s needs.
- Establish solid understanding of the competitive market in order to realize how best to grow and retain high-value customers.
- Develop industry leading relationships with external key account contacts in order to ensure that the business identifies growth opportunities.
- Develop and maintain healthy relationships with senior leadership at all key accounts in order to guarantee their smooth execution.
- Conduct time lined account business reviews with customers that enables you to proactively lead a joint company-key account planning process that develops mutual performance objectives, financial targets, and critical milestones
- Maintain high customer satisfaction ratings with assigned accounts
- Responsible for renewals of existing customers
- Utilize consultative sales approach—ask relevant questions to uncover needs, identify barriers and overcome objections
- Develop and maintain rapport with key stakeholders for prospects and customers to build strong long-term partnerships
- Prepare and deliver compelling sales presentations and sales proposals
- Identify additional product opportunities and upsell existing customers
- Negotiate and prepare contracts with potential customers, understand the legal ramifications of contracts.
- Represent the company during trade shows and other official occasions/events
- Establish thorough knowledge of company’s product and service offerings, pricing structure, contract management parameters, policies and procedures
- Follow internal processes to assist Project Management and Customer Success teams successfully onboard new customers
- Participate in regular structured sales and business training programs to improve sales performance